I think you can challenge people, but you don’t want to break people down. But you’ve got to sometimes just pull them aside and say, you know, you’re OK but you could be better.
Success lulls you. It makes the most ambitious of us complacent and sloppy. In a way, you have to cultivate a kind of amnesia and forget all of your previous prosperity.
Setting up a system that rewards you for meeting your goals and has penalties for failing to hit your target is just as important as putting your goals down on paper.
